Organizational learning as a strategic resource in supply management
نویسندگان
چکیده
This study considers the potential role of organizational learning as a strategic resource in supply management. A model of learning in supply management processes is examined using samples representing three nodes of one Fortune 500 organization’s supply chains (internal SBU customers, n = 141; corporate buyers, n = 115, and external suppliers, n = 58). Organizational learning is viewed as a composite construct arising from four tangible indicators: team-, systems-, learning-, and memory-orientations (each of those orientations is measured with four to five items). The results indicate that learning has a positive effect on a set of learning consequences, supply management consequences, management consequences, and performance consequences. © 2003 Elsevier B.V. All rights reserved.
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